SOCIAL WORK IN HOSPITALS IN SLOVAKIA: CURRENT WORKING CONDITIONS AND DIFFICULTIES IN THE VIEW OF THE PROFESSIONALS
Mots-clés :
travail social en milieu hospitalier, travailleurs sociaux et milieu hospitalier, travail social interprofessionnel, structure organisationnelle, culture organisationnelle et travail social, travail social et satisfaction professionn.Résumé
Il s’agit d’une des premières tentatives de description de la situation des travailleurs sociaux dans les hôpitaux en Slovaquie. Le travail social est depuis longtemps implanté dans le domaine de la santé en Slovaquie. Il s’est encore développé à compter de 1989 mais n’est pas encore parvenu à nos jours à un niveau d’excellence. Le but de cette étude est d’identifier les facteurs clé considérés comme cruciaux par les travailleurs sociaux dans le cadre de la performance et de la satisfaction au travail. 18 des 31 travailleurs sociaux du secteur hospitalier universitaire ont participé à notre étude. 4 points essentiels émergent de nos constatations, déterminant leur situation profes-sion¬nelle : un manque de règles officielles qui ne donnent qu’une orientation parcellaire aux travailleurs sociaux, des structures organisationnelles qui ne sont pas préparées à recon¬naître pleinement le travail social comme étant une part importante du travail de guérison, des cultures organisationnelles qui ne sont pas en capacité de soutenir le travail d’équipe interprofessionnelle et des difficultés dans la coordination des patients sortant d’hospitalisation et leur suivi post hospitalier. Ces conditions de travail rendent le travail social en hôpital plus difficile et forcent le travailleur social à défendre perpétuel¬lement sa position et ses compétences.Références
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